Leadership Development
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We know we all work in an environment where the only constant is change. Accepting and dealing effectively with the many changes in assignments and projects is simply part of day-to-day life. The way in which your managers supervise and coach their employees under these conditions will significantly affect their performance and job satisfaction.
Leadership is built on solid management skills. HR Solutions, Inc. fully customizes our management training programs to achieve your objectives and accelerate your success. We work closely with you to:
- Understand your business challenges and team development goals through a needs assessment
- Design a program and format that suits your needs — a one-day or multi-day workshop, or a series of interconnected workshops
- Integrate your business issues and company culture
- Deliver a fabulous program that engages the entire group
Effective Management and Leadership Skills Training Using DiSC
DiSC Dimensions of Behavior provides a non-judgmental language for exploring behavioral issues. It helps people explore behavior across four primary dimensions:
- Dominance
- Influence
- Steadiness
- Conscientiousness
The Personal Profile System is a multi-level learning instrument that helps individuals assess to what degree they utilize each dimension of behavior in their particular situation. The instrument then provides feedback designed to help people in your organization:
- Build productive teams
- Develop effective managers
- Train a powerful sales force
- Improve customer service
- Ease frustration and conflict
- What style they have and how others perceive them
- What D, I, S, and C represent
- What their graph means in each of the four continuums
- What the four segments of the continuums where their graph is missing mean
- How their style and their co-workers styles work together
- What they need to do to have style flexibility
- What roles do they play in their job and what styles are required
- What style does the organization need to reach its vision
- Does their style lend itself to working well with others with different styles
- My plan for behavioral effectiveness
Guidelines for Successful Coaching
- Concentrate on priority developmental needs, a few important points, not a laundry list of problems
- Be specific in describing behavior observed and behavior desired
- Involve the employee in problem-solving * Focus on what is right – not who is right
- Be flexible and open-minded to other points of view * Enhance employee’s self-esteem and confidence
- Don’t play “parent”, avoid too much telling * Listen, Listen, Listen
- Ask, “What can I do differently to give you more direction and feedback?”
Guidelines for Improving Performance
- The secret to motivating others is to make them motivate themselves
- Give positive recognition regularly
- Treat them as members of the team not misbehaved children
- Communicate your expectations and get confirmation of them
- Lead by example
Management Self Assessment Quiz
As a member of management, how well do you do the following tasks? Review how you would assign a letter grade “A to F” to each bullet point.
- Provides specific on-the-job training
- Establishes rapport with employees
- Develops measurable, fair performance expectations
- Consistently praises good behavior
- Provides objective feedback on areas of improvement
- Covers difficult topics without angering employees
- Follows through with employees to ensure that progress is on target and agreements are kept
- Overcomes resistance to change
- Seeks input and new ideas from staff
- Promotes team work
